Back to all blog list
Share This Post

DMP & ISC Still Open Amid COVID-19

Posted March 27, 2020 Categories: DMP News,Spotlight Topics

Supply Chains for Spare Parts and Wastewater Chemicals

With the recent world events related to the coronavirus disease, DMP is recommending that are valued customers order essential spare parts and chemicals earlier to allow for potential longer lead times.

To be clear, we have not encountered any supply chain disruption at this time, and all of our locations are open for business. We just took extra precautions and encourage all of our customers to do the same.

There is no need at this time to stock-pile. We are committed to supporting our customers through this time and have taken steps to ensure we continue to supply our products with minimal or no interruption. These steps include increasing our inventory of high-demand items and frequently communicating with our suppliers. 

Our Offices

DMP Corporation Main Office (South Carolina)

As of now, our Charlotte-area office will likely remain open. South Carolina nor York County (about 20 minutes away from Charlotte) has not issued any shelter in place or lockdown orders as of now. However, we have taken extra precautions. Only personnel that need to be at the office (i.e. a few warehouse personnel, remote access support team, etc.) are working at the office while many of our workers are working remotely at home.

Industrial Specialty Chemicals, Inc. Office (Chicago-area)

Special Message from Our CEO

The state of Illinois recently issued a shelter in place order for all workers and businesses considered non-essential by The Cybersecurity and Infrastructure Security Agency (“CISA”), an agency in the Department of Homeland Security. According to the memorandum, DMP & ISC – A DMP Corp Company – is considered a critical manufacturing company due to our supplying mission-critical chemicals required for the operation of the rail and wastewater industries. As a result, our primary chemical manufacturing facility in Illinois will continue to operate. We will continue to receive and fill orders through this challenging time to support our customers and will keep you posted on any new information that may affect your business.

Christopher Dooley, CEO
DMP Corporation
Industrial Specialty Chemicals, Inc.

Installations and Service Visits

To do our part as concerned citizens, we will be taking some steps in our daily business to minimize the spread.

  • We are rescheduling all non-emergency service visits for the short-term
  • We will be using TECHLink™, Zoom meetings, phone calls, and other technology solutions as appropriate to provide remote, non-emergency support
  • Installations and start-ups will continue according to the COVID-19 policies of our customers

We will continue to keep you all updated as soon as things develop via email and our website.

DMP's Coronavirus COVID19 Statement to Customers

The state of Illinois recently issued a shelter in place order for all workers and businesses considered non-essential by The Cybersecurity and Infrastructure Security Agency (“CISA”), an agency in the Department of Homeland Security.

According to the memorandum, DMP & ISC – A DMP Corp Company – is considered a critical manufacturing company due to our supplying mission-critical chemicals required for the operation of the rail and wastewater industries. As a result, our primary chemical manufacturing facility in Illinois will continue to operate.

We will continue to receive and fill orders through this difficult time to support our customers and will keep you posted on any new information that may affect your business. Read more here.